Klovac is a production-grade AI customer support platform. Bring your own AI keys, plug in your knowledge base, and go live across your website and WhatsApp in a single day — with human handoff, lead capture, eval suites, and governance controls (GDPR export, data retention, IP allowlist) built in.
Klovac is the brain, not just a chatbot. It answers, cites, escalates, evaluates, and learns — on the channels your customers already use.
Token-by-token responses, every claim tied back to a source in your knowledge base. No hallucinations on policy, pricing, or shipping.
Drop in PDFs, docs, CSVs, or just paste a help center URL. Klovac chunks, embeds, and keeps everything fresh on a schedule.
When the agent isn't sure, it doesn't bluff — it routes to your team with the full conversation, source citations, and a confidence score.
Write the answers you expect, run them against the live agent, catch regressions before customers do. CI for support.
Anthropic or Groq for chat, Voyage AI for search. Your providers, your bill, your control — encrypted in our vault, never shared across tenants, revoke any time.
Resolution rate, deflection, CSAT, and a pipeline of conversations that turned into qualified leads — synced to your CRM.
A taste of what your support lead sees every morning — live resolution, latency, and the controls a real team needs. The full surface unlocks on a working session.
A glimpse of the operator console — actual layout varies by workspace.
Klovac doesn't ask your customers to learn a new app. The same brain powers your web widget and your WhatsApp Business number — one knowledge base, one set of guardrails, one inbox.
Klovac doesn't ship with a generic "AI personality" — it ships with yours. Drop in your policies, your tone guide, your product catalog, and watch every reply ground itself in your truth.
Go monthly, or pay once and use it forever. No per-seat math, no per-conversation tax, no hidden fees. You bring your own AI keys, so inference stays on your bill at your provider's rate.
The full Klovac platform, billed monthly. Start small, cancel anytime — no lock-in.
Pay once, use forever — no recurring fees. One-time setup by the Klovac team, live in a day. Everything in Monthly, with nothing to renew.
If you're evaluating Klovac for production, these are the things every buyer asks. If yours isn't here, just ask.
We set up your chatbot within one business day. Connect your own AI provider keys, drop in your help-center URL and a policy PDF, then paste a two-line script onto your site or connect your WhatsApp Business number. You'll receive login credentials and an embed snippet, and real customers can be on the agent the same week.
Two plans, same full product. Pay ₹999/mo + GST ($11/mo international) billed monthly, cancel anytime — or pay once for a lifetime license at ₹11,999 + GST ($130 international) and use it forever with no recurring fees. WhatsApp is included in both. Optional add-ons — CRM integrations (₹5,000 / $60) and extra team seats (₹3,000 / $35 per 5) — are available on either plan. No per-seat fees, no per-conversation tax — and you bring your own AI keys, so inference stays on your bill at your rate.
You paste in your own AI provider keys — Anthropic or Groq for the language model, and Voyage AI for knowledge-base search (all have free tiers). They're encrypted at rest, decrypted only at inference time, and never shared with other workspaces. Every chat uses your keys against your provider, so cost and usage stay on your bill — typically ₹500–2,000/month depending on volume. Revoke or rotate any time.
Every answer your customer gets is grounded in retrieved passages from your knowledge base. In the dashboard, each response shows the exact chunks that were used. If retrieval confidence is low, the agent either asks a clarifying question or hands off to a human — it does not improvise.
On Klovac Cloud every workspace is isolated by strict access controls, with conversations and BYOK keys encrypted at rest. You get governance controls built in — role-based team access, topic allow/block lists, approval mode, an IP allowlist, configurable data retention, one-click GDPR data export, and a signed DPA. Your BYOK keys are encrypted in a dedicated vault and decrypted only at inference time.
You set the rules — low retrieval confidence, repeated fallbacks, sentiment dip, billing-related intents, or a customer just asking for a person. The conversation lands in your handoff inbox with the full transcript, the sources the agent considered, and a one-click "take over" button. The agent gets out of the way the moment a teammate joins.
Yes. Write the questions you expect customers to ask along with the answers you'd accept, and Klovac runs them against the live agent on every change. Pin a benchmark, gate deploys on it, and you've got CI for support.
Yes — WhatsApp Business integration is included in both plans at no extra cost. You'll need a Meta Business account and a WhatsApp Business phone number (Meta's own verification process, not a Klovac fee). Connect it in a few clicks with Meta Embedded Signup, and the same knowledge base and guardrails power both your website widget and WhatsApp.
Yes — we don't offer a self-serve free trial, but we're happy to give you a live demo on your own content. Book a demo and a solutions engineer will walk you through it. Reach us any time at hello@klovac.com.
Tell us about your support volume, channels, and where you want Klovac to run. A solutions engineer sets up your chatbot within one business day and walks you through onboarding.